PASSENGER SERVICES
The Passenger services provided by ASA include:
Check-in Activities at counter area
Gate Management at side gate for arrival and departure
Incoming passenger acceptance and guidance to baggage claim areas and terminal exit.
Lost, damaged and transfer baggage processes of incoming passengers (if any).
Outgoing passenger acceptance for flight and baggage processes.
Safe acceptance of outgoing passengers to the aircraft.
Incoming and outgoing VIP, unaccompanied children and special care passenger services.
Specially trained personnel for with reduced mobility passengers.
